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New Computers and Laptops

We recommend replacing your home computer once every 5 years. Your comptuer or laptop may last longer than this, but over a long period of time computers tend to slow down, due to the fact that the software installed on them (Such as Microsoft Windows) is constantly being updated and thus becomes more and more demanding on the computer’s hardware.

If your computer is still working well and it is over 5 years old then there is no problem with keeping it for as long as it works. However, the only thing we would suggest in this case is that you take a regular backup of your data, otherwise it may fail one day and you could lose any data that is not backed up.

New computer and laptop service

We offer a full service package for new computers and laptops which includes the following:

  • Sourcing the most suitable computer based on your requirements and budget
  • Purchasing the computer or laptop on your behalf
  • Performing pre-setup including un-boxing and any required customization
  • Delivery and setup at your house
  • Migration of all data and configuration from your existing computer
  • Migration of applications where possible
  • Printer and other device setup
  • Help with using your new computer
  • Aftercare service for any issues or questions you have following the install

We offer full transparency when helping you to purchase and install a new computer and as such we will show you the direct link to the supplier website for the computer(s) that we recommend. We will also provide full details of any optional extras such as monitors and software as well as a transparent pricing structure for the cost of us purchasing and installing the computer. This way you know exactly what you are paying for.

As part of our service we can also offer several different options to suit your budget.

Custom built computers

In some cases an “off the shelf” computer may not be suitable. For example you might have some very specific, or demanding, requirements. In these cases we offer a custom computer building service where we can source all of the individual components for your computer and build it from scratch.

Once again we can offer a fully transparent pricing structure for this service and we can build a custom computer to any specification that you require.

Please refer to our pricing page, or contact us for more information.

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

David of Qwerty IT Services gives a very prompt and professional service at reasonable prices. I would recommend this company 100%.

Jill Rennie

Excellent service, prompt responses, expert advice.

Athayde Tonhasca

I’m absolutely delighted with the work Qwertyit did for me recently. It was a tricky job involving the replacement of a cracked screen.
Dave was extremely helpful and professional and I would definitely use them again.
Excellent value from a locally based company who put personal service first.
Thank you!

Jane Paterson

This service was excellent. The person came to my house, assessed what the IT problem was with my email and attachments and fixed it quickly. I have had no problems  ever since.

A good reliable and bespoke service which I will definitely use again if required.

Shona Weir

Just a little note to thank you very much for the work carried out on our Computer We were very pleased with your prompt attention to this matter and hope that you will be of service to us if needed in the future Internet meantime working and we shall recommend you to our friends Thanks again Jim and Sheila Cooper.

Jim and Sheila Cooper

I was impressed with the quiet, efficient and friendly manner in which David listened to the problems I was having with my Computer. After carefully examining the various options available David accepted my decision to purchase a new Computer (My current Unit was passed it’s best) and arranged for a new Computer to be purchased and set-up to my requirements, including the transfer of all pertinent information from the old machine.

Keith Smith

Thank you so much for your help in solving our computer problems. It is a pleasure to recommend your efficiency and helpfulness. Two ‘oldies’ are so grateful that we now have somebody to consult to sort out our computer problems.  Thank you!

Karl and Audrey Prakel

Fantastic service every time. Would highly recommend David at QWERTY IT.

Anonymous

I tried the machine tonight and it’s clearly muck quicker. The software starts up a lot quicker and seems a bit more responsive too. All other things I tried no longer had the pause from before so it’s really good.

Stuart Cairns

Would highly recommend David for his service

Joyce

Have used David to fix various problems and install hardware on many occasions and found him to be excellent and very knowledgeable,does not talk down to those less PC savvy.

Peter Campbell

I can only thank, David not only his help but his thorough expertise of all computer maters relating to the issues I had with my computer. Not to mention the fact that he was always at the end of the phone for any follow up questions. I would have no hesitation whatsoever, in recommending him to anyone.

Alfred A. Beattie

Highly recommend Dave’s services. We had him replace the power supply on our PC and upgrade the hard drive in a new laptop. He was very efficient, clear about the process and price.

J Fry

We are delighted with the speedy, efficient service you gave us in setting up our home wifi. We cannot recommend you too highly and will certainly use your business for future assistance. For older people who have not grown up with IT we found it a comfort to know we have someone we can turn to when problems arise or if we require advice.

Moira Brock

Excellent service from Dave, Quick response, friendly and careful consultation, and problem sorted. Would definitely recommend.

Duncan Helm

I was impressed by your service. You gave a speedy response to my call identified the issues I had and resolved them quickly and professionally.

I would have no hesitation in contacting you again should I need to. Your phone number is pinned up above my Laptop!!!!

Maggie Younger

Responded quickly to my call to set up a new Printer. Can highly recommend.

Loraine Graham

I was very happy with the work done by David at Qwertyitservices in setting up my new laptop. Would certainly recommend to anyone.

Jill Rennie

Any problem with my computer Is always solved and corrected.

Speedy and without any haggle.

Elmars Miezis

Hi would just like to say a big thankyou. Have had the upgrade done that I won recently and am very happy with the results.

Helen Duncan

We found Dave Silvester easy to work with and friendly, helpful and competent.

Mary & Andrew Dundas

When our ELDERLY computer would not start we decided to contact Qwerty IT Services in the hope that it could be saved and all its files. The fact that David would come to the house was a bonus.  David responded quickly and was so pleasant and friendly, explaining what was needing done in a way we could understand without being patronising.

Our elderly computer is now up and running but we know that it is on borrowed time so we are now working with David to have a new computer built to our own specifications.

Excellent service from start to finish.

P & R Gibb

Thank you for your prompt attention re setting up my wi fi printer to my I pad .
Also for finding and downloading Documents which enables me to type up my short stories and poetry .
Although these are simple tasks for you it was too much of a task for this non technical pensioner .
I will certainly have no hesitation in calling on your help in future should I need it .
Thank you .

Lorna Easton

Dave was extremely helpful and informative when we decided to purchase a new PC. He gave us options to select from and we ordered and received the computer within a week. Dave copied all info from our previous computer and gave us help using our new one.

Marian
Need help right now? Call us on - 01738 479 564
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