Printer Repair

We can provide support and repair services for printers including:

  • Printer setup
  • Printer software troubleshooting
  • Printer and scanner configuration
  • Printer hardware troubleshooting
  • Advice on purchasing a new printer
  • Network printing configuration
  • Network scanning
  • Wireless printer setup
  • Apple Airprint support

Problems with Printer communication

When there are problems with communication between your computer and your printer this is often likely to be caused by a software issue. It could be that the printer drivers have become corrupt or it could be that another program, such as your antivirus program, is causing a conflict and preventing your printer from working.

Often software updates will also cause communication problems with printers.

In this case we can troubleshoot the problem, finding the cause and then get the printer working again.

Problems with print quality

We often have customers who call us up when they are having problems with print quality. When there are print quality problems with home printers it is often caused by hardware issues.

One of the most common causes of printer quality issues is the drying up of the printer heads on the printer itself. This can be caused by age and it can also be caused by infrequent use. We normally advise customers to use their printer on a regular basis – at least once per week, to stop the printer heads from drying up which is a very common cause of problems with home inkjet printers.

Because home printers are so cheap now, it is often not economical to repair a printer when there are physical problems with the device. When you consider that a basic printer is around £29.00 and an all in one wireless printer, scanner and copier can be around £49.00 you can see that performing anything more than a very basic repair would not be cost effective.

We are always happy to discuss your printer problems with you over the phone or in person, and we will always give our honest opinion as to whether or not the repair is worth carrying out before we undertake any work for you – that way you are not wasting any money on something that is not worth repairing.

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

This service was excellent. The person came to my house, assessed what the IT problem was with my email and attachments and fixed it quickly. I have had no problems  ever since.

A good reliable and bespoke service which I will definitely use again if required.

Shona Weir

I can only thank, David not only his help but his thorough expertise of all computer maters relating to the issues I had with my computer. Not to mention the fact that he was always at the end of the phone for any follow up questions. I would have no hesitation whatsoever, in recommending him to anyone.

Alfred A. Beattie

We found Dave Silvester easy to work with and friendly, helpful and competent.

Mary & Andrew Dundas

When our ELDERLY computer would not start we decided to contact Qwerty IT Services in the hope that it could be saved and all its files. The fact that David would come to the house was a bonus.  David responded quickly and was so pleasant and friendly, explaining what was needing done in a way we could understand without being patronising.

Our elderly computer is now up and running but we know that it is on borrowed time so we are now working with David to have a new computer built to our own specifications.

Excellent service from start to finish.

P & R Gibb

Hi would just like to say a big thankyou. Have had the upgrade done that I won recently and am very happy with the results.

Helen Duncan

I was impressed with the quiet, efficient and friendly manner in which David listened to the problems I was having with my Computer. After carefully examining the various options available David accepted my decision to purchase a new Computer (My current Unit was passed it’s best) and arranged for a new Computer to be purchased and set-up to my requirements, including the transfer of all pertinent information from the old machine.

Keith Smith

Excellent service, prompt responses, expert advice.

Athayde Tonhasca

I was very happy with the work done by David at Qwertyitservices in setting up my new laptop. Would certainly recommend to anyone.

Jill Rennie

Thank you so much for your help in solving our computer problems. It is a pleasure to recommend your efficiency and helpfulness. Two ‘oldies’ are so grateful that we now have somebody to consult to sort out our computer problems.  Thank you!

Karl and Audrey Prakel

Any problem with my computer Is always solved and corrected.

Speedy and without any haggle.

Elmars Miezis

Excellent service from Dave, Quick response, friendly and careful consultation, and problem sorted. Would definitely recommend.

Duncan Helm

Just a little note to thank you very much for the work carried out on our Computer We were very pleased with your prompt attention to this matter and hope that you will be of service to us if needed in the future Internet meantime working and we shall recommend you to our friends Thanks again Jim and Sheila Cooper.

Jim and Sheila Cooper

I tried the machine tonight and it’s clearly muck quicker. The software starts up a lot quicker and seems a bit more responsive too. All other things I tried no longer had the pause from before so it’s really good.

Stuart Cairns

I’m absolutely delighted with the work Qwertyit did for me recently. It was a tricky job involving the replacement of a cracked screen.
Dave was extremely helpful and professional and I would definitely use them again.
Excellent value from a locally based company who put personal service first.
Thank you!

Jane Paterson
Need help right now? Call us on - 01738 479 564
Affordable Rates

Affordable hourly rate of £40 / hour.
*Charged in 15 minute increments.

No Call-Out Fee

We don’t charge call-out fees, we don’t charge collect and return fees and we don’t charge you if we can’t fix the problem.

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