Having a solid backup plan in place is very important for any business that holds data. This could be emails, spreadsheets, documents as well as application data such as Sage accounts, customer relationship data and any other type of information that is held within a business.

We can design and implement a full backup and recovery plan that is tailored to your business and one that will ensure all of your data is protected from any type of failure.

Some of the key considerations that we will make when building your backup plan include:

  • Assessing what data needs to be backed up
  • Assessing how often data changes and thus how many revisions need to be stored (And for how long)
  • Implementing local backups for fast restore of entire systems
  • Implementing offsite backups for restore in the event of catastrophic failure (Such as fire or flooding)
  • Producing disaster recovery documentation so that everyone involved knows how data can be restored in the event of a disaster
  • Regular testing of backup procedures

Backup Assist

For most environments we recommend Backup Assist. This software offers a full range of backup options not only for standard data but also for enterprise applications including Microsoft Exchange, SQL and many others.

Backup assist supports local image backups, rotating backups, Bit-locker Encryption as well as offsite backups.

The software comes with lots of advanced options including the ability to store many versions of your data, archiving them off at set points in time and with support for RSYNC technology it is possible to store and transfer extremely large data sets with minimal space and bandwidth requirements.

Veeam Backup & Replication

Veeam backup & replication is ideal for virtualized environments. Veeam is widely considered to be the best in the market when it comes to backing up virtual machine data and with similar features to backup assist it helps to protect your data from every eventuality.

Veeam also offer advanced availability solutions and if required we can implement solutions with near zero downtime even in the event of disaster.

Livedrive Backup

Livedrive cloud backups are a great solution for decentralised computing environments where there are a number of endpoints that need to be backed up independently.

Livedrive is a great solution that has similar archiving capabilities but without the enterprise costs that are involved with similar solutions.

Livedrive also has the ability to act as a cloud storage facility allowing data to be shared throughout your company but without the need for a centralised data server.

This software is ideal for modern businesses where team mobility is crucial.

We can provide all of our IT Support services with or without a contract in place

Pay as You Go

Affordable hourly rates for ad-hoc support.
£40 / hour remote and £60 / hour onsite.
*Minimum 1 hour.

Contract + SLA

Affordable support contracts backed by a service level agreement and tailored to your business requirements.

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

I would like to take this opportunity to express my sincere gratitude in the way you supported me during the time when my computer crashed and getting me up and running again.

David you provided help during my crisis, quickly, efficiently, in a business-like manner, and I would have no hesitation in recommending you to others.
Thank you sincerely for all of the above, and for your continued support. It is good to know that when a computer problem arises, you are there to assist.

Tom Stoddart, Berkerley Financial Consultancy

I can highly recommend David Silvester. He has a high level of technical competency, combined with an individual and personal approach to providing a high level of professional service.

Vincent Throp

David has been really easy and efficient to work with right through the whole project. We are a co-operative who only meet once a month, so it sometimes took us a while to get back to David and give him what he needed to proceed. He was patient and understanding and really got what we were looking for. Would not hesitate to recommend him.

Corrie Watson, The Care & Wellbeing Co-op

I found QWERTY IT to be great in terms of service ,efficiency and after care service. Not only improving the performance of my existing set up but providing suggestions and solutions to improve my business in terms of IT capability.

Jim Hoggan, Global Network Solutions Ltd

Dave has helped us enormously over the last year both with the encryption of all our data, setting up a cloud based filing system and generally sorting all our IT issues. He has been on hand to help anytime time of the day we have shouted HELP persevering until we’re sorted out. Great service, well done!

Ian Murray John, Murray John & Associates

Can’t thank David enough for helping me to sort out the problem I had with my server.

David for sure is most trustworthy, reliable and friendly.

Helmuts Meskonis, Media Tower

As a company who rely heavily on IT and subsequently suitable IT support when needed, we have found the services provided by David Silvester and Qwerty it services to be invaluable.
Qwerty IT Services have proven themselves to be reliable and efficient with quick response times far exceeding the response times offered by alternative IT support companies we have used in the past.
We intend to continue our professional relationship with Qwerty IT Services for the foreseeable future.

Adam Oakes, Contracts Manager

Would recommend him to everyone who need any IT support/service.
He help me to develop the system and website ,very professional skill to finish very quality job.
Always friendly to help his client.
I’m very lucky to know him and couldn’t find any reason to stop this relationship.
Good Man, Good Job, Good Price

Wang Liu, Swan Court
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