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Day-to-Day Support

Poor performance and downtime are never good for business, so when you’re on a Qwerty IT support contract, we proactively monitor your operating systems with industry-leading software to keep a look out for potential IT issues and stop them in their tracks. In fact, you can find out exactly what we do for you day-to-day by logging into our rather nifty management system and checking info and stats for yourself. We’ll be in touch to ask how you’re doing but unlimited advice, onsite and remote support is always close at hand when you need it.

We can provide all of our IT Support services with or without a contract in place

Pay as You Go

Affordable hourly rates for ad-hoc support.
£40 / hour remote and £60 / hour onsite.
*Minimum 1 hour.

Contract + SLA

Affordable support contracts backed by a service level agreement and tailored to your business requirements.

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

helpfull, quick and efficient

Brian

David of Qwerty IT Services has been managing all of my technical requirements since 2015. From website design to hosting David has my small business needs covered. He is a talented creative and it is a relief to know that my websites maintenance and management is in the capable hands of Qwerty IT.

Charis

I can highly recommend David Silvester. He has a high level of technical competency, combined with an individual and personal approach to providing a high level of professional service.

Vincent Throp

Just wanted to say thank you for doing such a great job with the office system, it’s so much better, super fast

Shane Watson, Amphibian Scaffolding

Excellent service, always happy to help and nothing too much trouble

Ian Murray-John

I found QWERTY IT to be great in terms of service ,efficiency and after care service. Not only improving the performance of my existing set up but providing suggestions and solutions to improve my business in terms of IT capability.

Jim Hoggan, Global Network Solutions Ltd

Dave has helped us enormously over the last year both with the encryption of all our data, setting up a cloud based filing system and generally sorting all our IT issues. He has been on hand to help anytime time of the day we have shouted HELP persevering until we’re sorted out. Great service, well done!

Ian Murray John, Murray John & Associates

Can’t thank David enough for helping me to sort out the problem I had with my server.

David for sure is most trustworthy, reliable and friendly.

Helmuts Meskonis, Media Tower

David has been really easy and efficient to work with right through the whole project. We are a co-operative who only meet once a month, so it sometimes took us a while to get back to David and give him what he needed to proceed. He was patient and understanding and really got what we were looking for. Would not hesitate to recommend him.

Corrie Watson, The Care & Wellbeing Co-op

As a company who rely heavily on IT and subsequently suitable IT support when needed, we have found the services provided by David Silvester and Qwerty it services to be invaluable.
Qwerty IT Services have proven themselves to be reliable and efficient with quick response times far exceeding the response times offered by alternative IT support companies we have used in the past.
We intend to continue our professional relationship with Qwerty IT Services for the foreseeable future.

Adam Oakes, Contracts Manager

Very honest and trust worthy bloke. Used him before in the past and will continue to use him in the future.
Brilliant technician and very knowledgeable.

David Turner

I would like to take this opportunity to express my sincere gratitude in the way you supported me during the time when my computer crashed and getting me up and running again.

David you provided help during my crisis, quickly, efficiently, in a business-like manner, and I would have no hesitation in recommending you to others.
Thank you sincerely for all of the above, and for your continued support. It is good to know that when a computer problem arises, you are there to assist.

Tom Stoddart, Berkerley Financial Consultancy

politeness , efficiency and help.

Jock

Would recommend him to everyone who need any IT support/service.
He help me to develop the system and website ,very professional skill to finish very quality job.
Always friendly to help his client.
I’m very lucky to know him and couldn’t find any reason to stop this relationship.
Good Man, Good Job, Good Price

Wang Liu, Swan Court

I called Dave as our usual IT support was not available. He understood the urgency of my problem and was able to attend my office within a couple of hours. He also gave me a temporary solution to use so that I could keep working. He fixed the problem and was pleasant to deal with.

Victoria

Appreciated prompt response and attended site quickly and on time. Dave knows what he is doing and takes an interest in client requirements.

Anonymous

Fantastic service every time. Would highly recommend David at QWERTY IT.

Anonymous
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