Affordable Domestic Rates
We have fixed and affordable charges for the most common types of computer repairs which you can see in the pricing table below. You can request pricing for anything not covered in this list.
| Service Description | Rate (Excluding VAT) |
|---|---|
| Computer & Laptop Repair | |
| Computer servicing, virus removal & general updates | £120.00 |
| Advanced troubleshooting and repair | £140.00 |
| Operating system reload - customer collection / no data | £140.00 |
| Operating system reload - including return and setup | £210.00 |
| New computer setup and data transfer (Customer purchased) | £190.00 |
| Parts replacement (Not including cost of parts) | £80.00 |
| Laptop hardware replacement (Not including parts) | £120.00 |
| Laptop complex hardware replacement (Not including part) | £180.00 |
| Apple Mac Repairs | |
| Servicing and software changes | £125.00 |
| Advanced software troubleshooting and changes | £150.00 |
| Operating system reload or minor version upgrades | £140.00 |
| Complex operating system reloads or major version upgrades | £210.00 |
| New Apple device setup + data transfer (Customer purchased) | £235.00 |
| Simple hardware replacements (Not including parts) – max two hours labour | £140.00 |
| Complex hardware replacements (Not including parts) – 2 hours + labour | £180.00 |
| iMac SSD upgrade (including 1TB SSD, upgrade kit, operating system clone or reload) | £415.00 |
| Home WiFi Setup | |
| Home Wi-Fi audit | £160.00 |
| WiFi system Installation (Not including hardware) | £350.00 |
| Data transfer (Customer provides USB flash drive) | |
| Up to 50GB | £50.00 |
| Up to 100GB | £75.00 |
| Up to 200GB | £100.00 |
| 201GB – 2000GB | £125.00 |
| Data transfer (Including USB flash drive) | |
| Up to 15GB | £45.00 |
| Up to 30GB | £65.00 |
| Up to 60GB | £85.00 |
| 60GB – 500GB | £150.00 |
| 500GB+ | POA |
| Data recovery | |
| Standard (Software based recovery) | £90.00 |
| Lab recovery (Component level repairs) | £400 - £600 |
| External drive charges for recovered data | |
| 32GB Pen Drive | £5.00 |
| 64GB Pen Drive | £10.00 |
| 128GB Pen Drive | £15.00 |
| 1TB External USB drive | £50.00 |
| 2TB External USB drive | £70.00 |
| 4TB External USB drive | £90.00 |
| SSD Upgrades | |
| 120GB SSD Upgrade | £165.00 |
| 256GB SSD Upgrade | £185.00 |
| 500GB SSD Upgrade | £205.00 |
| 1TB SSD Upgrade | £225.00 |
| 2TB SSD Upgrade | £295.00 |
| SSD Upgrades + Operating system reload | |
| 120GB SSD Upgrade + Operating system reload | £195.00 |
| 256GB SSD Upgrade + Operating system reload | £215.00 |
| 500GB SSD Upgrade + Operating system reload | £235.00 |
| 1TB SSD Upgrade + Operating system reload | £255.00 |
| 2TB SSD Upgrade + Operating system reload | £325.00 |
| New Computer Supply and Installation Service | |
| Basic (sourcing and supply only) | £120.00 |
| Standard (sourcing, software install, data transfer, customer collects) | £200.00 |
| Premium (sourcing, software install, data transfer, home delivery and setup, disposal of old computer) | £300.00 |
| Disposal of old computer including secure data erasure | £40.00 |
| Disposal of old hard drive only. including secure data erasure | £20.00 |
| iPad and iPhone sourcing and setup | |
| Sourcing, setup and data transfer for iPhone or iPad | £200+VAT |
| Multi-device discounts | Total cost minus 10% |
| Printer sourcing and setup | |
| sourcing, setup and delivery of printer | £200+VAT |
| Custom Computer Build Service | |
| Sourcing, build, test, delivery and setup (+ Cost of parts) | £500.00 |
| Antivirus | |
| Bitdefender for Windows | £66.00 |
| Qwerty Webmail | |
| qwertymail.uk email account (Yearly) Including 25GB mailbox storage | £50.00 |
| Optional Extras | |
| 24″ flat screen monitor | £120.00 |
| Microsoft office home & student | £105.00 |
| Microsoft office home & business | £205.00 |
| Microsoft office professional | £360.00 |
| Other Services | |
| Windows forgotten password recovery | £60.00 |
| Hourly rates | |
| Home callouts | £80/hour |
| Minimum charge + Diagnostics fees | |
| Minimum charges for remote support and home visits | 1 hour |
| Diagnostics fee (Chargable if you decide not to go ahead with a drop-in repair) | £60 |
| We calculate the minimum call-out duration based on the round-trip time. For example if the round trip time is 1 hour or less, the minimum call-out time is also 1 hour. For round-trip times between 1 and 2 hours, the minimum call-out period is 2 hours and so on. | |
| Secure Cloud Data Backup (Yearly) | |
| Up to 50GB | £95 |
| Up to 100GB | £155 |
| Up to 250GB | £235 |
| Up to 500GB | £365 |
| Up to 1TB | £550 |
| Bitcoin and cryptocurrency wallet setup | |
| basic - set up a coinbase wallet, verify it and configure security. Helping customer to configure best practices. help to make first purchase of Bitcoin. | £295 |
| standard - set up coinbase wallet and optionally a private wallet. explain differences between them. configure security best practices. Help making first purchase of Bitcoin and/or one other cryptocurrency. | £395 |
| Premium - set up coinbase wallet and hardware wallet. configure best practices. optionally set up some other safety net as required. explain all security measures. Help with purchasing multiple cryptocurrencies. | £495 |
All prices will be subject to VAT at 20% unless otherwise stated.
A discount of up to 30% will be applied when multiple services are combined.