Privacy Policy
Effective Date: 25th September 2024
At Qwerty IT Services Ltd we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://qwertyitservices.co.uk (the “Website”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other details you provide when you fill out forms or contact us through the Website.
- Usage Data: Information about how you interact with our Website, such as your IP address, browser type, pages visited, and time spent on each page.
- Cookies: Small data files stored on your device to improve your user experience and track website analytics.
2. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries, requests, or support tickets submitted via our Website.
- To improve and personalize your experience on our Website.
- To understand and analyze how visitors use our Website, allowing us to optimize and enhance the user experience.
- To communicate with you about our services, special offers, and updates, only when you have opted-in to receive such communications.
3. Sharing of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:
- When required by law or legal proceedings.
- With trusted third-party service providers who assist us in operating our Website or conducting our business (e.g., hosting providers, email services). These parties are contractually obligated to maintain the confidentiality of your information.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your personal data, subject to certain legal exceptions.
- Opt out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.
6. Cookies and Tracking
We use cookies to improve the functionality of our Website and to collect analytics data. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Website.
7. Links to Third-Party Websites
Our Website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please get in touch using the form below, or by phone on 01738 479 564.