If you have deleted or lost important data from your computer or mobile device we can help you to recover it. There are varying degrees of complexity when it comes to data recovery but we can help with almost every scenario.
Deleted file recovery
In the most simple of cases, files or emails may have been accidentally deleted or perhaps corrupted by the operating system. In this case we can often perform simple software based recovery steps to retreive your data.
In the first instance it is best to check the recycle bin as files may be located in here. If that does not resolve the problem then we can carry out software based data recovery in our workshop. When files have been manually deleted or the operating system has caused mild corruption this process can be successful and provides a relatively easy way to restore files and emails.
Operating system corruption
In some cases the operating system may have become corrupted – this can sometimes occur following an update or if the machine has been shut down incorrectly (For example as the result of a power-cut).
In these cases we can often remove the hard drive from your computer and perform data recovery using our dedicated recovery machines. In cases where there is severe corruption we can often repair the operating system and drive corruption before restoring your data.
Restoring to various mediums
Depending on the circumstances we can restore to various mediums. If you are having your computer repaired we can reload the machine and then restore your data directly to the original computer.
If you have replacing your computer we can copy the restored data onto your replacement device and in cases where you are not replacing the computer immediately we can provide you with a USB device containing your data. This makes it easy for you to copy the data onto a new computer as and when you purchase one.
Mobile device data recovery
There are some cases when we can recover data from mobile devices. This tends to involve finding and restoring the data from the mobile providers cloud storage service or recovery area.
It is important to note though, that many phones store the data in an encrpyted format meaning that if data is deleted or you forget your password in can sometimes be impossible to recover or restore the data.
Forensic data recovery
In extreme cases where your computer, laptop or phone has suffered from a physical hardware failure, or data has become severely corrupted, there may be a need to send the drive off for forensic recovery.
This involves taking the storage medium to peices in a “clean-room” environment where it can be examined and repaired. In some cases failed components can also be replaced in order to help with data retrieval.
Just a little note to thank you very much for the work carried out on our Computer We were very pleased with your prompt attention to this matter and hope that you will be of service to us if needed in the future Internet meantime working and we shall recommend you to our friends Thanks again Jim and Sheila Cooper.
We are delighted with the speedy, efficient service you gave us in setting up our home wifi. We cannot recommend you too highly and will certainly use your business for future assistance. For older people who have not grown up with IT we found it a comfort to know we have someone we can turn to when problems arise or if we require advice.
Have used David to fix various problems and install hardware on many occasions and found him to be excellent and very knowledgeable,does not talk down to those less PC savvy.
David of Qwerty IT Services gives a very prompt and professional service at reasonable prices. I would recommend this company 100%.
Thank you for your prompt attention re setting up my wi fi printer to my I pad .
Also for finding and downloading Documents which enables me to type up my short stories and poetry .
Although these are simple tasks for you it was too much of a task for this non technical pensioner .
I will certainly have no hesitation in calling on your help in future should I need it .
Thank you .
I was impressed by your service. You gave a speedy response to my call identified the issues I had and resolved them quickly and professionally.
I would have no hesitation in contacting you again should I need to. Your phone number is pinned up above my Laptop!!!!
Highly recommend Dave’s services. We had him replace the power supply on our PC and upgrade the hard drive in a new laptop. He was very efficient, clear about the process and price.
Thank you so much for your help in solving our computer problems. It is a pleasure to recommend your efficiency and helpfulness. Two ‘oldies’ are so grateful that we now have somebody to consult to sort out our computer problems. Thank you!
Excellent service, prompt responses, expert advice.
Any problem with my computer Is always solved and corrected.
Speedy and without any haggle.
Dave was extremely helpful and informative when we decided to purchase a new PC. He gave us options to select from and we ordered and received the computer within a week. Dave copied all info from our previous computer and gave us help using our new one.
I can only thank, David not only his help but his thorough expertise of all computer maters relating to the issues I had with my computer. Not to mention the fact that he was always at the end of the phone for any follow up questions. I would have no hesitation whatsoever, in recommending him to anyone.
I was impressed with the quiet, efficient and friendly manner in which David listened to the problems I was having with my Computer. After carefully examining the various options available David accepted my decision to purchase a new Computer (My current Unit was passed it’s best) and arranged for a new Computer to be purchased and set-up to my requirements, including the transfer of all pertinent information from the old machine.
Thanks for both the advice and the photo info. And once again your 24hrs turn-a-round. Problem solved. I certainly am reassured to know that someone who REALLY knows what they are talking about. And will be passing on your contact details to anyone I find in need of professional computer services.
We found Dave Silvester easy to work with and friendly, helpful and competent.
When our ELDERLY computer would not start we decided to contact Qwerty IT Services in the hope that it could be saved and all its files. The fact that David would come to the house was a bonus. David responded quickly and was so pleasant and friendly, explaining what was needing done in a way we could understand without being patronising.
Our elderly computer is now up and running but we know that it is on borrowed time so we are now working with David to have a new computer built to our own specifications.
Excellent service from start to finish.
I was very happy with the work done by David at Qwertyitservices in setting up my new laptop. Would certainly recommend to anyone.
Fantastic service every time. Would highly recommend David at QWERTY IT.
Would highly recommend David for his service
This service was excellent. The person came to my house, assessed what the IT problem was with my email and attachments and fixed it quickly. I have had no problems ever since.
A good reliable and bespoke service which I will definitely use again if required.
Responded quickly to my call to set up a new Printer. Can highly recommend.
I’m absolutely delighted with the work Qwertyit did for me recently. It was a tricky job involving the replacement of a cracked screen.
Dave was extremely helpful and professional and I would definitely use them again.
Excellent value from a locally based company who put personal service first.
Excellent service from Dave, Quick response, friendly and careful consultation, and problem sorted. Would definitely recommend.
I tried the machine tonight and it’s clearly muck quicker. The software starts up a lot quicker and seems a bit more responsive too. All other things I tried no longer had the pause from before so it’s really good.
Hi would just like to say a big thankyou. Have had the upgrade done that I won recently and am very happy with the results.