Small Business Backup & Recovery

Having a solid backup plan in place is very important for any business that holds data. This could be emails, spreadsheets, documents as well as application data such as Sage accounts, customer relationship data and any other type of information that is held within a business.

Even in small businesses, backups need to be robust in order to safeguard your data against the latest cyber threats. Some of the latest viruses are capable of finding and encrypting your backup devices in order to render them useless.

We have developed comprehensive backup solutions that safeguard your data against these and other types of attacks.

Key Backup Considerations

  • Assessing what data needs to be backed up
  • Assessing how often data changes
  • Implementing local backups for fast restore
  • Implementing offsite backups to safeguard against local disaster
  • Producing disaster recovery documentation
  • Regular testing of backups and associated procedures

Local Backups

We use Duplicati in order to schedule local backups to an on-site storage device such as an external hard drive or another computer on the network. This means you have a regular backup that runs automatically on an agreed schedule taking away the requirement for someone to run the backups manually (A task that often gets forgotten).

With local backups we also implement a cold storage replication which safeguards your data against attacks such as cryptolocker aimed at infecting your data and its associated backups.

Local backups can also be stored across multiple external drives, rotated on a daily basis, which again helps to protect against malicious attacks.

We also introduce archiving of backups using Duplicati software so that you will always have multiple copies of your data at any given point in time. Typically it is a good idea for small businesses to keep at least 7 days worth of backups and thanks to incremental storage this does not mean having a backup drive 7 times as big as your total data size.

Cloud Backup for Individual Computers

We use Livedrive to automatically back up your data to the cloud. Livedrive store the backups in their UK based data centre using the highest standard of security, compliant with UK and EU data laws (Including GDPR).

Livedrive software is installed on all of your computers and once configured by us, it will automatically back up all of your important files as soon as it detects any changes. Livedrive automatically stores unlimited revisions of each file so that a file or folder can be restored to the required point in time, in the case of system failure or simple user error.

Backup Assist for Server Backup

We use Backup Assist for comprehensive offsite backup of client-server environments. This allows us to back up all of the business critical data from a central location. Backup assist comes with advanced features including cloud backup and professional backup archiving (Allowing you to keep up to 12 months of history for each file).

Two Backups are Better than One

We recommend using at least two of the above backup options in order to fully safeguard your data. A local backup provides a very fast means of restoring your files in the event of a system failure or user error. Cloud based storage provides an additional layer of redundancy for your data and also means you can restore everything from the cloud in the event of a local disaster such as a fire or flood.

We can provide all of our IT Support services with or without a contract in place

Pay as You Go

Affordable hourly rates for ad-hoc support.
£60 / hour remote and £80 / hour onsite.
*Minimum 1 hour.

Contract + SLA

Affordable support contracts backed by a service level agreement and tailored to your business requirements.

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

I would like to take this opportunity to express my sincere gratitude in the way you supported me during the time when my computer crashed and getting me up and running again.

David you provided help during my crisis, quickly, efficiently, in a business-like manner, and I would have no hesitation in recommending you to others.
Thank you sincerely for all of the above, and for your continued support. It is good to know that when a computer problem arises, you are there to assist.

Tom Stoddart, Berkerley Financial Consultancy

David has been really easy and efficient to work with right through the whole project. We are a co-operative who only meet once a month, so it sometimes took us a while to get back to David and give him what he needed to proceed. He was patient and understanding and really got what we were looking for. Would not hesitate to recommend him.

Corrie Watson, The Care & Wellbeing Co-op

Excellent service, always happy to help and nothing too much trouble

Ian Murray-John

helpfull, quick and efficient


As a company who rely heavily on IT and subsequently suitable IT support when needed, we have found the services provided by David Silvester and Qwerty it services to be invaluable.
Qwerty IT Services have proven themselves to be reliable and efficient with quick response times far exceeding the response times offered by alternative IT support companies we have used in the past.
We intend to continue our professional relationship with Qwerty IT Services for the foreseeable future.

Adam Oakes, Contracts Manager

I can highly recommend David Silvester. He has a high level of technical competency, combined with an individual and personal approach to providing a high level of professional service.

Vincent Throp

David of Qwerty IT Services has been managing all of my technical requirements since 2015. From website design to hosting David has my small business needs covered. He is a talented creative and it is a relief to know that my websites maintenance and management is in the capable hands of Qwerty IT.


Dave has helped us enormously over the last year both with the encryption of all our data, setting up a cloud based filing system and generally sorting all our IT issues. He has been on hand to help anytime time of the day we have shouted HELP persevering until we’re sorted out. Great service, well done!

Ian Murray John, Murray John & Associates

Very honest and trust worthy bloke. Used him before in the past and will continue to use him in the future.
Brilliant technician and very knowledgeable.

David Turner

Appreciated prompt response and attended site quickly and on time. Dave knows what he is doing and takes an interest in client requirements.


I called Dave as our usual IT support was not available. He understood the urgency of my problem and was able to attend my office within a couple of hours. He also gave me a temporary solution to use so that I could keep working. He fixed the problem and was pleasant to deal with.


Can’t thank David enough for helping me to sort out the problem I had with my server.

David for sure is most trustworthy, reliable and friendly.

Helmuts Meskonis, Media Tower

Would recommend him to everyone who need any IT support/service.
He help me to develop the system and website ,very professional skill to finish very quality job.
Always friendly to help his client.
I’m very lucky to know him and couldn’t find any reason to stop this relationship.
Good Man, Good Job, Good Price

Wang Liu, Swan Court

Fantastic service every time. Would highly recommend David at QWERTY IT.


politeness , efficiency and help.


I found QWERTY IT to be great in terms of service ,efficiency and after care service. Not only improving the performance of my existing set up but providing suggestions and solutions to improve my business in terms of IT capability.

Jim Hoggan, Global Network Solutions Ltd

Just wanted to say thank you for doing such a great job with the office system, it’s so much better, super fast

Shane Watson, Amphibian Scaffolding
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