Data Recovery

If you have deleted or lost important data from a workstation, laptop or server, we can help to recover it. There are varying degrees of complexity when it comes to data recovery but we can help with most scenarios.

Business data recovery can be a complex task, but regardless of the application or storage medium – from exchange mailboxes through to SharePoint data, we can assist with the recovery process.

Deleted file and email recovery

When it comes to deleted files or emails we can normally restore the lost data with relative ease. In some client-server scenarios, deleted data will not go into the users recycle bin. However, we can still restore this lost data via the server and the volume shadow copy backups – these are often intact even when no intentional backup has been put in place.

Emails can often be restored from the deleted items folder and in cases where they are no longer present in there, they can be restored from the “recover deleted items” facility if it is an enterprise mailbox, or from the PST or OST storage file itself, using advanced recovery methods.

In cases where you have an exchange based email storage environment, there are retention periods in place as standard, meaning that emails and entire mailboxes can be restored with relative ease.

Operating system corruption

In some cases the operating system may have become corrupted – this can sometimes occur following an update or if the machine has been shut down incorrectly (For example as the result of a power cut). This can happen with both client operating systems such as Windows 10 as well as server operating systems such as server 2019.

In these cases, we can often remove the hard drive from your computer or server and perform data recovery using our dedicated recovery machines. In cases where there is severe corruption, we can often repair the operating system and drive corruption before restoring your data.

Forensic data recovery

In extreme cases where your computer, laptop or phone has suffered from a physical hardware failure, or data has become severely corrupted, there may be a need to send the drive off for forensic recovery.

This involves taking the storage medium to pieces in a “clean-room” environment where it can be examined and repaired. In some cases, failed components can also be replaced in order to help with data retrieval.

Moving on from data loss

In most cases, we can successfully retrieve lost or damaged data from your IT system but in some cases, you may not be able to retrieve your data, especially if it has been corrupted, damaged or deliberately deleted.

Moving on from a data loss scenario, regardless of whether or not you managed to retrieve the lost data successfully, it is important to implement a backup and disaster recovery procedure going forward.

We can help you to set up a tried and tested backup and recovery plan so that you can avoid any data loss in the future. Find out more information about our backup and disaster recovery services here.

We can provide all of our IT Support services with or without a contract in place

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

helpfull, quick and efficient

Brian

As a company who rely heavily on IT and subsequently suitable IT support when needed, we have found the services provided by David Silvester and Qwerty it services to be invaluable.
Qwerty IT Services have proven themselves to be reliable and efficient with quick response times far exceeding the response times offered by alternative IT support companies we have used in the past.
We intend to continue our professional relationship with Qwerty IT Services for the foreseeable future.

Adam Oakes, Contracts Manager

I would like to take this opportunity to express my sincere gratitude in the way you supported me during the time when my computer crashed and getting me up and running again.

David you provided help during my crisis, quickly, efficiently, in a business-like manner, and I would have no hesitation in recommending you to others.
Thank you sincerely for all of the above, and for your continued support. It is good to know that when a computer problem arises, you are there to assist.

Tom Stoddart, Berkerley Financial Consultancy

I called Dave as our usual IT support was not available. He understood the urgency of my problem and was able to attend my office within a couple of hours. He also gave me a temporary solution to use so that I could keep working. He fixed the problem and was pleasant to deal with.

Victoria

Excellent service, always happy to help and nothing too much trouble

Ian Murray-John

Fantastic service every time. Would highly recommend David at QWERTY IT.

Anonymous

Just wanted to say thank you for doing such a great job with the office system, it’s so much better, super fast

Shane Watson, Amphibian Scaffolding

I can highly recommend David Silvester. He has a high level of technical competency, combined with an individual and personal approach to providing a high level of professional service.

Vincent Throp

Would recommend him to everyone who need any IT support/service.
He help me to develop the system and website ,very professional skill to finish very quality job.
Always friendly to help his client.
I’m very lucky to know him and couldn’t find any reason to stop this relationship.
Good Man, Good Job, Good Price

Wang Liu, Swan Court

David has been really easy and efficient to work with right through the whole project. We are a co-operative who only meet once a month, so it sometimes took us a while to get back to David and give him what he needed to proceed. He was patient and understanding and really got what we were looking for. Would not hesitate to recommend him.

Corrie Watson, The Care & Wellbeing Co-op

Very honest and trust worthy bloke. Used him before in the past and will continue to use him in the future.
Brilliant technician and very knowledgeable.

David Turner

Dave has helped us enormously over the last year both with the encryption of all our data, setting up a cloud based filing system and generally sorting all our IT issues. He has been on hand to help anytime time of the day we have shouted HELP persevering until we’re sorted out. Great service, well done!

Ian Murray John, Murray John & Associates

politeness , efficiency and help.

Jock

Can’t thank David enough for helping me to sort out the problem I had with my server.

David for sure is most trustworthy, reliable and friendly.

Helmuts Meskonis, Media Tower

David of Qwerty IT Services has been managing all of my technical requirements since 2015. From website design to hosting David has my small business needs covered. He is a talented creative and it is a relief to know that my websites maintenance and management is in the capable hands of Qwerty IT.

Charis

Appreciated prompt response and attended site quickly and on time. Dave knows what he is doing and takes an interest in client requirements.

Anonymous

I found QWERTY IT to be great in terms of service ,efficiency and after care service. Not only improving the performance of my existing set up but providing suggestions and solutions to improve my business in terms of IT capability.

Jim Hoggan, Global Network Solutions Ltd
Need help right now? Call us on - 01738 479 564

Request a call-back

    Your Name (required)

    Your Email

    Telephone Number

    How can we help

    Fill in our contact form to the left of this message and we will respond to your enquiry within 24 hours.

    You can leave your email address, phone number or both depending how you prefer to be contacted.

    Leave a few details on the problems that you are facing or the information that you need and we will answer your questions upon receipt.