Work from home remote access

We can provide full work from home remote access for your staff so that you can operate your business remotely.

This is essential in any disaster recovery situation and is especially important with the recent outbreak of the corona virus as there may be a time when staff are self-quarantined and have no choice but to work from home.

There are several ways in which work from home remote access systems can be configured, these depend on the required functionality as well as the systems that your business currently has in place.

VPN access

VPN access provides a secure tunnel between two or more locations. This allows you to work form a remote location as if you were in the same office and effectively joins two computer networks together.

This is a very safe and secure method of remote access as all data that travels between the sites is fully encrypted.

This method of remote access is ideal if you want to join two offices together, if you have lots of staff accessing your IT systems from remote location(s) or if you want to provide remote access to a system without allocating a local workstation to the remote access user.

Remote access software

The alternative to using a VPN connection is to use a remote access software to connect remotely to a particular machine that is on site.

This type of remote access means you can log directly in to a machine at the office, from any other location, and work on that machine as if you were sitting in front of it.

This type of remote access is ideal if you want your experience to be almost the same as if you were sitting at your PC, in the office.

This system also works well if you need to use software that is installed on a particular machine.

The most common remote access software programs are Teamviewer and AnyDesk. We can configure and deploy either one of these systems on your behalf. We can also help you to test the remote access to make sure it works as expected and we can provide training to ensure that all of your staff are able to access the computer system from home.

 

We can provide all of our IT Support services with or without a contract in place

Pay as You Go

Affordable hourly rates for ad-hoc support.
£40 / hour remote and £60 / hour onsite.
*Minimum 1 hour.

Contract + SLA

Affordable support contracts backed by a service level agreement and tailored to your business requirements.

What our clients say

Below you can find just a small selection of testimonials from some of our retail customers.

Appreciated prompt response and attended site quickly and on time. Dave knows what he is doing and takes an interest in client requirements.

Anonymous

Very honest and trust worthy bloke. Used him before in the past and will continue to use him in the future.
Brilliant technician and very knowledgeable.

David Turner

I called Dave as our usual IT support was not available. He understood the urgency of my problem and was able to attend my office within a couple of hours. He also gave me a temporary solution to use so that I could keep working. He fixed the problem and was pleasant to deal with.

Victoria

helpfull, quick and efficient

Brian

David of Qwerty IT Services has been managing all of my technical requirements since 2015. From website design to hosting David has my small business needs covered. He is a talented creative and it is a relief to know that my websites maintenance and management is in the capable hands of Qwerty IT.

Charis

Excellent service, always happy to help and nothing too much trouble

Ian Murray-John

politeness , efficiency and help.

Jock

I can highly recommend David Silvester. He has a high level of technical competency, combined with an individual and personal approach to providing a high level of professional service.

Vincent Throp

Fantastic service every time. Would highly recommend David at QWERTY IT.

Anonymous

As a company who rely heavily on IT and subsequently suitable IT support when needed, we have found the services provided by David Silvester and Qwerty it services to be invaluable.
Qwerty IT Services have proven themselves to be reliable and efficient with quick response times far exceeding the response times offered by alternative IT support companies we have used in the past.
We intend to continue our professional relationship with Qwerty IT Services for the foreseeable future.

Adam Oakes, Contracts Manager

I would like to take this opportunity to express my sincere gratitude in the way you supported me during the time when my computer crashed and getting me up and running again.

David you provided help during my crisis, quickly, efficiently, in a business-like manner, and I would have no hesitation in recommending you to others.
Thank you sincerely for all of the above, and for your continued support. It is good to know that when a computer problem arises, you are there to assist.

Tom Stoddart, Berkerley Financial Consultancy

Would recommend him to everyone who need any IT support/service.
He help me to develop the system and website ,very professional skill to finish very quality job.
Always friendly to help his client.
I’m very lucky to know him and couldn’t find any reason to stop this relationship.
Good Man, Good Job, Good Price

Wang Liu, Swan Court

Can’t thank David enough for helping me to sort out the problem I had with my server.

David for sure is most trustworthy, reliable and friendly.

Helmuts Meskonis, Media Tower

David has been really easy and efficient to work with right through the whole project. We are a co-operative who only meet once a month, so it sometimes took us a while to get back to David and give him what he needed to proceed. He was patient and understanding and really got what we were looking for. Would not hesitate to recommend him.

Corrie Watson, The Care & Wellbeing Co-op

I found QWERTY IT to be great in terms of service ,efficiency and after care service. Not only improving the performance of my existing set up but providing suggestions and solutions to improve my business in terms of IT capability.

Jim Hoggan, Global Network Solutions Ltd

Just wanted to say thank you for doing such a great job with the office system, it’s so much better, super fast

Shane Watson, Amphibian Scaffolding

Dave has helped us enormously over the last year both with the encryption of all our data, setting up a cloud based filing system and generally sorting all our IT issues. He has been on hand to help anytime time of the day we have shouted HELP persevering until we’re sorted out. Great service, well done!

Ian Murray John, Murray John & Associates
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